Solution architect/ Presales consultant

Job Brief/ Project Description/ Job Overview:

Understanding Customer Requirements

• Initial Engagement: Presales teams often initiate contact with potential clients to understand their business needs and challenges.
• Requirement Gathering: They conduct detailed discussions, workshops, and meetings to gather and document customer requirements.

Solution Design

• Technical Assessment: Analyze the client's existing IT infrastructure and systems to identify gaps and opportunities for improvement.
• Solution Architecture: Design a customized IT solution that addresses the client's specific needs, leveraging the company's services and technologies.
• Feasibility Studies: Conduct feasibility studies to ensure that the proposed solution is viable and can be implemented successfully within the client's environment.

Proposal Development

• Cost Estimation: Develop detailed cost estimates, including licensing, implementation, and ongoing support costs.
• Project Planning: Create a high-level project plan, outlining timelines, milestones, and key deliverables.
• Drafting Proposals: Prepare comprehensive proposals that include technical solutions, project plans, cost estimates, and value propositions.

Demonstrations and Presentations

• Product Demos: Organize and conduct demonstrations of relevant products or solutions to showcase their capabilities and benefits.
• Proof of Concept (PoC): Develop and execute PoCs to validate the proposed solution's effectiveness and suitability for the client's needs.
• Client Presentations: Deliver tailored presentations to client stakeholders, highlighting the solution's advantages and how it addresses their specific requirements.

Response to RFPs/RFIs

• RFP/RFI Management: Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs) by creating detailed and customized responses.
• Collaboration with Sales and Technical Teams: Work closely with sales and technical teams to ensure that responses are accurate, comprehensive, and aligned with the client's expectations.

Technical Support During Sales Process

• Technical Queries: Address any technical queries or concerns raised by potential clients during the sales process.
• Risk Management: Identify and mitigate potential risks associated with the proposed solution.
• Negotiation Support: Provide technical support to the sales team during contract negotiations, helping to clarify technical aspects and ensuring that the client's needs are met.

Building and Maintaining Relationships

• Client Engagement: Foster strong relationships with potential clients through continuous engagement and effective communication.
• Feedback Loop: Collect feedback from clients to refine proposals and solutions, ensuring they are aligned with client expectations and industry standards.

Preferred Qualifications and Requirements:

You possess a Degree in Computer Science, Engineering, or a related field

• 8+ years of Experience as s Presale/Sales Engineer.
• 10+ years overall IT/development Background.
• Experience in RFP’s and RFI’s, POCs.
• Experience working with global customers.
• Good interpersonal, presentation, and communication skills in English.
• Strong customer service orientation
• Analytical skills and the ability to recognize the demands on the side of the clients.
• Willingness to travel.

Benefits

• “FPT care” health insurance provided by AON and is exclusive for FPT employees.
• Annual Summer Vacation: follows company’s policy and starts from May every year
• Salary review 2 times/year or on excellent performance
• International, dynamic, friendly working environment
• Annual leave, working conditions follow Vietnam labor laws.
• Other allowances: lunch allowance, working on-site allowance, etc.