Summary
- IT specialist accountable to develop and deploy small scale and less complex cloud based solutions. Identifies system issues in hardware, OS and networks.
About The Role
Major accountabilities:
- Supports Tracks, troubleshoots and resolves platform or system issues.
- Use best practices for coding and automation
Key Performance Indicators
- Adherence to the Novartis IT quality standards .
- No major business disruptions.
- Number of recurring problems.
- Customer feedback (expectations met / exceeded) .
- Application onboarding delivery success .
- Cost optimization and / or growth of the business top line revenue resulting from innovative solutions.
Minimum Requirements
Work Experience:
- Collaborating across boundaries.
Skills
- Communication Skills.
- Compliance Management.
- Data Analysis.
- IT Infrastructures.
- IT Operations.
- IT Service Management.
- Performance Management.
- Problem-Solving Skills.
- Quality Assurance.
- Risk Management.
- System Integration.
- Vendor Management.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patientsโ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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