Associate QA Manager, Downstream (Mumbai/Hybrid)

A bit about PulsePoint:

PulsePoint is a leading technology company that uses real-world data in real-time to optimize campaign performance and revolutionize health decision-making. Leveraging proprietary datasets and methodology, PulsePoint targets healthcare professionals and patients with an unprecedented level of accuracy—delivering unparalleled results to the clients we serve. The company is now a part of Internet Brands, a KKR portfolio company and owner of WebMD Health Corp.

The Role:

PulsePoint is currently seeking an exceptionally skilled hands-on Associate QA Manager, Downstream to join our team. The Associate QA Manager is responsible for managing the overall system test strategy and functions. The key responsibilities also include implementing, enforcing and maintaining QA standards and processes in a fast-paced environment.

Responsibilities:

• Oversee functional testing for PulsePoint Platform
• In conjunction with QA Director, set estimates, timelines, and milestones for all major deployments
• Coordinate launch and post-launch QA activities and closely monitor impact of product changes
• Establish QA metrics and reporting dashboards for downstream stakeholders
• Document long-term testing strategy and changes required
• In conjunction with QA Director, oversee overall QA Automation process, and metrics across all platforms
• Assist in the design and evolution of the company’s QA process
• Identify and communicate risk and risk mitigation strategies
• Delegate technical tasks among the team members and execute as per the project plan
• Contribute as an individual during test design, test planning, and test execution
• Review test plans, test cases, and scripts to ensure coverage based on requirements
• Assure synchronization with other systems occurring for full coverage
• Collaborate on and learn new technologies
• Work closely with on-site and remote stakeholders in several countries

Qualifications:

• Bachelor’s degree in Computer Science or Computer Engineering from an accredited, four-year university or equivalent professional experience
• 5+ years of relevant experience in software quality assurance in web-based technologies
• Experience with leading a team of test engineers in their daily activities and guiding the resources on their approach
• Excellent team communication and mentorship skills
• Strong understanding of web technologies and protocols and proven experience testing web application
• Deal well with a shift in testing scope or time-sensitive requests
• Experience gathering testing requirements for projects with minimal development documentation
• Strong problem solving and critical thinking capabilities
• Strong familiarity with issue tracking tools (JIRA, Bugzilla, Mantis, etc.)
• Strong understanding of the SDLC and testing methodologies
• Work hours: second shift (12-9pm IST)
• Note that the hiring manager is in the U.S. but the majority of the QA team is in India and you can work India hours (end your days at around 11am ET U.S. time/9pm IST)
• Must be willing and able to work in our Mumbai office, hybrid for 3 days/week
• Here is more information on our Mumbai office with some pictures you can check out! Address is Plot No K-10, Liberty Tower, Unit No -801,802 8th Floor, Kalwa Industrial Area, Airoli, Navi Mumbai, Maharashtra; proximity to to the office is strongly preferred
• We have quite a few members of the QA team in the Mumbai office so you’ll be able to collaborate with them in-person

Selection Process:

1. Intro call with PulsePoint recruiter + online tech pre-screen via CodeSignal (45 mins)
2. Initial interview with Associate Director, QA at WebMD (1 hour)
3. Interview with QA Lead (30 min, could be conducted in India time zone)
4. Group interview with QA team (45 mins, could be conducted in India time zone)
5. Final interview with hiring manager/Director of QA (45 mins)

WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.