Serialisation Business System Analyst

Job Title : Serialisation Business System Analyst

Language : English

Job Type : Contract (1 year)

Experience range : 1 – 3 years

Work location : Cyberjaya

Working hours : Shift working hours (7:30AM to 2:30PM / 12:30PM to 9:30PM)

Work mode : Full time work in office

Benefits :

• In-patient Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).
• Out-patient Medical benefits up to 250 USD (for each individual), for self, spouse & children (if any).
• Optical benefit up to 120 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year for permanent/converted employee only.
• Dental up to 500 USD (for each individual), for self, spouse & children – Claimable after completion of 3 months for permanent/converted employee only.
• Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).
• Medical Leave as per Labor law - 14 days.
• Bereavement leave – 3 working days in an event of death in the immediate family (Spouse, Children, parents).
• Maternity Leave – for 98 consecutive days for female associate. To start not earlier than 30 days from the expected due date, or post the due date.
• Paternity leaves – 7 days

Core Competencies:

• Pharma Supply Chain Management,
• SAP-ERP & ATTP system.

Responsibilities:

• The Serialisation Service Analyst will be responsible for the provision of day-to-day operation of the Serialisation support service, acting as the primary point of contact for the business end-users and fulfil the following accountabilities for all relevant components of this service.
• The Serialisation Service includes support from the obtaining of serial numbers, the application of serialisation processes and data at the supply site, dispatch and receipt of the product and its data into the market as well as a returns and queries loop back into the LOC and the support service from the wholesaler, retailer or end user / patient. This includes supporting the resolution of issues and queries from Commercial and Quality teams
• To develop Serialisation process and data capabilities to support the business needs in addressing any incidents/problems that arise during BAU operations, and fulfilling any data requests received.
• Transition and support new or changed Serialisation service scope as Serialisation continues to deploy and evolve globally.

Additional Skills:

• Good communication and should be able to communicate with clients.
• Tools management.
• Excellent in Excel.