Job Description

Responsibilities:

About The Company

Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.

Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.

Position Overview

Are you a Linux expert with a passion for cloud technology? Join the Tencent Cloud IaaS Technical Operations Team as a Linux Systems Engineer. This is an exciting opportunity to work with cutting-edge cloud infrastructure, provide top-tier technical support, and drive product innovations. As part of our dynamic team, you will play a crucial role in ensuring the optimal performance of our cloud servers and dedicated hosts, helping our customers achieve their business goals with confidence.

Responsibilities:

Provide professional services for cloud operating system fault diagnosis, problem analysis, and optimization suggestions.
Conduct in-depth technical analysis of customer issues with cloud servers, summarize patterns, and develop diagnostic tools and platforms.
Develop and maintain advanced diagnostic tools.
Drive efforts to enhance and optimize our product offerings.

Requirements:

Bachelor’s degree or higher in Computer Science or its equivalents, with a minimum of 3 years in system product development or operations. Public Cloud professional certifications are highly preferred.
Linux System Management: Proficient in installing, configuring, and tuning software services like systemd and nginx.
Fault Diagnosis: Deep understanding of Linux performance analysis, capable of root cause analysis using system logs and performance indicators.
Programming: Skilled in Linux system programming and debugging tools such as gdb, strace, and objdump.
Programming Languages: Proficient in at least one programming language like Shell, Python, Perl, Golang, or C.
Networking: Knowledgeable in TCP/IP protocols, virtual network interfaces, and network problem diagnosis through packet capture and routing analysis.

Diversity, Equity & Inclusion at Tencent

Diversity, equity and inclusion are important, interdependent components of our workplace. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.