Solutions Engineer

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.

Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an "enterprise startup to bet your career on"
• Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
• Quartz ranked us the #1 best company for remote workers
  
  

Responsibilities

Join the dynamic and expanding team at Workato in Manila! As a Solutions Engineer, you'll be at the forefront of our growth, delivering exceptional value through innovative solutions and contributing to seamless Workato implementations. Collaborate closely with customer-facing teams from pre-sales to post-sales while shaping the enterprise orchestration landscape.

Integrated Technical Aptitude and Proficiency:

• Dive into the Workato platform, deploying recipes for diverse use cases.
• Rapidly develop high-impact Workato recipes as prototypes for customer automations and migration use-cases, supporting Pre-sales evaluations.
• Assist the customer success team in delivering rapid value realization with Workato clients.
• Implement high-quality Workato recipes, adhering to delivery standards and best practices.
• Utilize technical acumen to advise, troubleshoot, and communicate complex ideas effectively.
• Design, develop, and maintain APIs using Workato and industry best practices.
• Extend Workato connectors through proficiency in Java/Python/Ruby and knowledge of SOAP/XML.
• Technical expertise or familiarity in one or more of the following areas:
• Business Applications:
• Demonstrate knowledge and familiarity in business applications, including ERP, HCM, accounting, CRM, and supply chain management.
• Database Applications:
• Understand and build integrations to different databases.
• Messaging and Event Services:
• Understand messaging systems and event-driven architecture, including message brokers, event publishing, and subscription models.
• Data Pipelines:
• Develop, design, and manage data pipelines, ensuring data accuracy and consistency through data ingestion, extraction, transformation, loading, and workflow automation.
• Artificial Intelligence:
• Possess the knowledge and skills required to understand, develop, and implement artificial intelligence solutions.
• Productivity Applications:
• Work with and build integrations to various productivity applications such as Microsoft Office, Google Workspace, or other collaboration software.
• Web and Mobile Development:
• Demonstrate familiarity with developing, designing, and maintaining websites or mobile apps, including front-end layout, back-end programming, and database integration.
  

Solution and Technical Architecture:

• Create and design technology solutions aligning with IT strategy and assessing risks.
• Advise on developing and implementing security policies according to Workato and industry best practices.
• Apply and adhere to established architecture and design principles, ensuring the quality and reliability of IT systems.
• Develop, design, and implement common architecture patterns, including microservices, event-driven architecture, and service-oriented architecture.
• Create and design technology solutions that meet business requirements, aligning with IT strategy and assessing risks.
  
  

Innovation and Development:

• Drive innovation by crafting cutting-edge automation solutions and collaborating with Product and Engineering for platform enhancements.
• Lead internal process improvements and contribute to our knowledge base for effective team collaboration.
• Reimagine and enhance internal and external processes with AI.
• Advise, troubleshoot, and analyze technical issues that might be roadblock to high and fast customer adoption.
  
  

Requirements

Qualifications / Experience / Technical Skills

• Educational Background: Background in information systems, computer science, engineering, or equivalent industry experience is preferred.
• Experience: A minimum of 5 years of experience in software engineering or technical consulting roles.
• Certification and Training: Certification, formal training, or deep familiarity with Workato or other integration platforms like Boomi or SAP PI PO is a plus.
• Integration Expertise: Experience in implementing integration projects, including complex enterprise systems and cloud business apps.
• Industry Awareness: Technical background or understanding of technology and industry trends, particularly in app integration.
• Collaborative Attitude: A collaborative team player with an entrepreneurial mindset, adaptable to a dynamic startup environment.
• Critical Thinking: Strong critical thinking and analytical skills, capable of effective prioritization and time management even under high-pressure situations.
• Communication Skills: Excellent written and oral communication skills in English, conveying complex technical concepts to non-technical audiences.
• Fast Learner: Quick to learn and capable of conducting independent research, synthesizing information rapidly.
• Proactive Problem Solver: Proactive in problem-solving, ready to take on additional initiatives and responsibilities as they arise.
• Company and community building : Strong interest in growing the company and enabling the professional community of Workato users.